Hyster enjoys a unique relationship with our clients. We try to create total client satisfaction created through world class manufacturing. Our goal is to anticipate the needs of each and every customer as well as address them with forklifts that deliver the reliability, the value and the performance which they need.
At Hyster, we believe in starting with the customer. We annually perform focus groups and offer an on-going voice of customer research both online as well as in the field. We have more than 400 design engineers to translate that input into smart designs by applying our thorough review gate process. Advanced tools and virtual prototype builds help make certain that the best machine practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our machinery are subjected to physical, environmental and virtual tests, in order to ensure the lowest cost of ownership and total dependability. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests happen in real-world customer applications in order to make sure that our products have met our highest standards.
Demand-Flow Manufacturing Which is Smart and Lean
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total customer satisfaction and flawless quality 100% of the time, all the time.
Total Quality Each and Every Time
To initiate excellence from the start, Hyster uses an integrated MES or Manufacturing Execution System. The job of the MES is to manage production flow. The MES coordinates line activities like for example part sequencing and quality verification. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each shift. These audits really hold all employees accountable for constant quality, along with the 5s workplace organization in place to help us accomplish it.
As standard with all our products, Hyster offers a huge variety of features. The corporation has remained completely dedicated to its key focus on quality and safety, on being innovative each time, and by offering several of the best material handling machinery on the market. These are just some of the reasons Hyster has become a leader within the business.